Seeking regular feedback on your practice is an important way to identify professional development opportunities and is a key element in BCCNM’s Quality Assurance program. In recognition of the advanced scope and independent nature of practice for nurse practitioners and midwives, multisource feedback will include feedback from clients, in addition to colleagues and coworkers.
While BCCNM has had process for nurses to gather colleague feedback since 2018, the advanced scope and independent nature of practice for nurse practitioners and midwives requires a tool that can collect feedback from clients, in addition to colleagues and co-workers.
Multisource feedback activities
- Colleague and co-worker feedback
- Registrants selected for multisource feedback will invite colleagues and coworkers to provide feedback on their practice. The colleagues and/or coworkers will answer a series of questions about the registrant's practice.
- Client feedback
- Registrants selected for multisource feedback can provide clients with a link to survey – by email, through a tablet provided in-office, or through other methods determined by the pilot participant – to provide feedback.
- Feedback discussion
- Colleague and client feedback will be summarized in a confidential, individualized report, and the registrant will have a feedback discussion with a peer facilitator to identify strengths, areas for practice improvement and professional development opportunities.
Multisource feedback platform
In spring/summer 2025, BCCNM began to pilot MCC 360, a multisource feedback platform created by the Medical Council of Canada. In July, the Medical Council of Canada announced that they will be discontinuing operation and support of their MCC 360 platform this fall. We will evaluate the data collected during the MCC 360 pilot and will launch multisource feedback for all NPs and midwives once a new platform has been selected.